Documents & Downloads
Below are important documents about your rights, privacy, and care at Instant Orthopedic Care. Click any document to download it as a PDF.
Patient Rights & Responsibilities
Understand your rights as a patient at Instant Orthopedic Care and the responsibilities that help us provide you with safe, high-quality care.
Download PDF · 73 KBNotice of Privacy Practices (HIPAA)
Learn how your protected health information may be used and disclosed, and how you can access your medical records under HIPAA.
Download PDF · 86 KBComplaint & Grievance Process
Find out how to share a concern or file a formal grievance, and what to expect from our review and response process.
Download PDF · 80 KBEmergency Preparedness Information
Important guidance on how our clinic prepares for emergencies and what patients should know to stay safe.
Download PDF · 77 KBMedicare DMEPOS Supplier Standards
A patient notice covering the Medicare DMEPOS Supplier Standards, with a direct link to the official standards on the CMS website.
Download PDF · 64 KBProduct Return & Warranty Policy
Review our policy for returns and warranty coverage on durable medical equipment, braces, and other products.
Download PDF · 80 KBNeed a printed copy or have questions about any of these documents? Contact us at (385) 386-7026 or [email protected]. A printed copy will be provided at no charge upon request.